Revolutionizing healthcare communications, empowering patients.
Improve patient and member involvement with cutting edge and secure communications while lowering expenses.
Download our eBook
Unlock invaluable knowledge and actionable guidance on UCaaS solutions that revolutionize patient service and streamline healthcare facility operations!
What you’ll learn when you download our eBook:
- The significance of patient-centric care in healthcare facilities
- How businesses can provide personalized customer service
- Advantages of fostering positive patient experiences and referrals
- Optimizing patient service and communication with UCaaS technology
- Harnessing analytics to strategize and advance your healthcare organization
Safeguarding and Securing Patient Data
By adhering to strict HIPAA regulations, we provide healthcare facilities with a reliable and compliant communication solution. Our solution gives you peace of mind, knowing that patient information is handled with the utmost care and meets the highest standards of privacy and security.
Real-Life UCaaS Use Cases for Healthcare Facilities
How UCaaS Services Revolutionize the Patient Experience
With Axion, you can conduct remote consultations with patients through high-quality video and audio calls, improving access to care, especially in rural or underserved areas. Plus, our platform is fully HIPAA compliant, so you can discuss what you need to discuss while maintaining each patient's privacy.
Appointment Scheduling and Reminders
Our built-in texting capabilities allow patients to conveniently book appointments and receive automated reminders about those appointments, reducing no-show rates and optimizing your clinic's flow. This may require custom development to support your EHR system.
On-Call and After-Hours Support
Thanks to our IVR and call routing functions, you can guarantee timely responses to patient questions and needs – from on-call professionals or an automated attendant – no matter the time of day.
Empowering Healthcare Staff with UCaaS Services
Multi-Location Care Coordination
Facilitate seamless communication and collaboration among healthcare teams no matter where they are. With Axion's UCaaS Platform, physicians, nurses, specialists, and other healthcare providers can coordinate patient care effectively and share real-time information securely.
Emergency Response & Disaster Management
Our secure mobile app will enable your teams to establish reliable communication channels during emergencies, allowing them to quickly coordinate response efforts, share critical information, and allocate resources efficiently.
Medical Education and Training
Through our video conferencing feature, you can conduct virtual training sessions and lectures for your staff members across locations, enabling access to important educational resources, facilitating knowledge transfer, and promoting continuous learning.
Learn how we helped a busy doctor’s office streamline operations and communications across all locations and improve patient care.
- How We Addressed Sports Rehab LA’s Challenges
- The 3 Key Reasons Why Sports Rehab LA Chose Us
- How We Helped Sports Rehab LA Achieve Their Business Goals
What Our Customers Say About Us
Discover why healthcare facilities trust Axion for their communication needs.
"Working with the team at Axion has always been a delight from day one. Their reports/recording portal allows us to monitor all our clinic phone lines across the state of Florida and our remote contact center. The support staff are always available, friendly, and knowledgable with any gaps addressed quickly."
"We've had a great outcome with Axion. Rarely have we ever had to call them for anything. Their phones system has exceeded our expectations, and the relationship has been perfect. Anytime we make changes, - for example, when we just opened a new location in Studio City two weeks ago - we jump on a call or email them. We let them know exactly what we need. Our request is typically resolved within the hour, and communication is fantastic."
Explore Our Resources
Best Phone System for Medical Offices
Call Menus, queues, and advanced analytics are the key features of a robust phone system for medical offices.
Contact Center Features your Medical Office Needs
Optimize labor costs, minimize patient wait time, and take control of your scheduling with must-have contact center features.
The Benefits of Call Recording for Healthcare Facilities
Call recording is an important tool for businesses of all sizes, as it supplies a wealth of information and benefits for companies.