News & Views
Finding the Best Phone System for Medical Offices
Medical offices have a lot on their plates, from providing top-notch patient care to managing staff and finances. But one often-overlooked area that can make or break a practice is phone operations. Whether it’s reducing wait times, improving agent productivity, or providing visibility into call volumes and performance, finding the best phone system for medical […]
Contact Center Features Your Medical Office Needs
There’s no denying that telehealth has soared in popularity in recent years. Some experts say that telehealth usage has increased 38x from the pre-COVID-19 baseline. And medical offices are trying to keep up with demand – searching for the right call center functionalities to help them connect with patients. But sorting through all the options […]
The Benefits of Having a Call Recording Portal for Your Business
Call recording is an important tool for businesses of all sizes, as it supplies a wealth of information and benefits for companies. Whether you are a small start-up or a large corporation, having a call recording app and feature can have a significant impact on your operations and bottom line. Here, we will explore the […]