VOIP
Why VOIP
Axion Communications Hosted VoIP solution provides exceptional functionality, phenomenal reliability, and crystal-clear call quality while significantly reducing your total cost of ownership. VoIP systems let you work from anywhere, allowing your business to quickly adapt to business requirements. Virtual Receptionist directs calls to the appropriate extension. Customized music-on-hold allows you to entertain and educate your customers. Toll free numbers allow you to be reached from anywhere. Professional greetings make a great first impression.
Bring your team together under one phone number, and enjoy direct calls between extensions regardless of location.
Maximize your ROI by leveraging your existing IP phones while having the ability to quickly and easily add more phones in the future.
Take your desk phone with you, forward calls to your mobile, or use a softphone. You have access to all the same communication tools and call management features you would have at the office.
Define a list of phone numbers that are alerted either simultaneously or sequentially for incoming calls.
“Press 1 for Sales, Press 2 for Support” Give your potential customers a great first impression.
Have your voicemails sent directly to your inbox as wav file attachments. No POP3, IMAP, or Exchange configuration required!
You can also upload MP3 files so that your customers will here either the music or marketing messaging that you decide.
Callers can be prompted to search the company directory by entering the first three letters or the party’s first or last name. You have complete control as to which extensions are available in the Name Directory.
Our web-based admin console, allows you to make system changes, reset voicemail passwords, and view reports from anywhere.
Get new users up-to-speed in minutes. Leverage advanced features with the push of a button.
Receive unlimited inbound calls and free extension-to-extension calls. Toll Free numbers and International Toll Free numbers can be added for an additional charge.
Our Unlimited Extension solution includes unlimited calling to any residential or business telephone number in the US and Canada. For low volume locations (i.e. kitchens, lobbies) we also offer a Metered Extension option
All incoming calls will include Caller ID if it is available.
Porting allows you to take advantage of a Hosted VoIP solution while keeping your existing phone numbers. Our Porting Department can work with you to transfer your existing US-based local or Toll Free number to our network.
Our hosted solution allows your business to pre-schedule business hours, holidays and weekends, and implement time based routing of calls so you can focus less on managing your phone system, and more on your business.
The User Portal allows each user to listen to voicemails, review their call history, or change their FindMe/FollowMe rules from anywhere at any time.
Create an unlimited number of Call Queues. Each queue can be tailored to meet the needs of the individual department including: custom announcements, on-hold messaging, agent priority, and max number of callers. Administrators can also program queue calls to be recorded.