7 Seconds.
The longest you'll wait for a person on a support call.
UCaaS Platform For Veterinary, Dental, Healthcare, & More
A Person Answers Your Support Call in 7 Seconds or Less. That's the Whole Pitch.
Axion puts your calls, texts, and automated reminders on one cloud platform—and staffs the other end with people. Call our support line and a person picks up in 7 seconds or less. No bots, no phone trees, no ticket black hole.
- Support Answered in 7 Seconds or Less
- Real Human Support
- One Platform—Calls, Texts & Fax
- Automated Reminders
One Platform.
Calls, texts, team chat, fax, and reminders together.
Since 2001.
Serving businesses for more than two decades.
Works With The Software You Already Run
Calls, voicemails, and messages log automatically against your Salesforce data; Google keeps calendars and contacts in sync. Running Otto or AVImark in your veterinary practice? Client and appointment details surface as calls arrive—see the veterinary page.
How We Run Things
The choices that show up on your invoice and in your support queue.
One Platform.
Voice, SMS, team chat, fax, and voicemail together—desktop, web, and mobile.
Cloud, Not Closet.
Full call handling with no on-premises hardware to buy or maintain.
Real Human Support.
Ticket, message, or phone—real experts, no bots and no runaround.
Routine Changes, Handled.
Our techs make routine system changes at no charge. Complex requests are quoted before work starts.
Reminders Inside Your Axion Account.
Axion Engage runs in the same account as your phones—not a separate vendor bolted onto your stack.
We Handle The Switch.
Porting, setup, and free training managed by our team.
The Platform At A Glance
Plans and add-ons are scoped to your practice in the first conversation—here's what the platform does.
CALLING
Smart routing, IVRs, ring groups, call queues, call recording, and business-hours rules.
- Smart routing
- IVRs and ring groups
- Call queues
- Call recording
- Business-hours rules
TEXTING
Two-way texting from your business number, through Axion Engage.
- Two-way texting
- From your business number
- Through Axion Engage
REMINDERS
Automated appointment reminders by text and email, with an engagement dashboard and an optional confirmation request.
- Reminders by text and email
- Engagement dashboard
- Optional confirmation request
MOBILE & DESKTOP
A native web app plus iOS and Android apps—your practice line, anywhere.
- Native web app
- iOS and Android apps
- Your practice line, anywhere
FAX & FILES
VFAX digital faxing and file transfer, on the same platform.
- VFAX digital faxing
- File transfer
- One platform
ADMIN & REPORTING
Real-time reporting, centralized administration, Microsoft SSO, and two-factor authentication.
- Real-time reporting
- Centralized administration
- Microsoft SSO and two-factor authentication
You'll Get A Real Number
In The First Conversation
Not a range, not a "starting at," not a discovery call before a discovery call. Every seat, every plan, every module, and every fee—in writing, in the first conversation.
What Our Customers Say
Excellent
Based on 34 reviews
Felix Naraine5 months ago
This is by far the BEST company I have dealt business with for my company. If you're looking for an honest company to do business with Axion communication is that company. Price and Quality of Service cannot be beaten.
James Yoo2 years ago
They are very punctual and extremely skilled at what they do. I've worked w/ several other VOIP companies and never have been provided w/ this level of service. Highly highly recommend.
Jeffrey Falkner2 years ago
By far, they are the best VOIP provider that I have worked with. Great support. The longest I have ever sat on hold to talk to a tech was 30 seconds. You can't ask for anything better.
Lisa Stephens2 years ago
We recently moved our phone system to a VoIP system with Axion. We have had nothing but excellent service from everyone there. They provided clear instructions for set up and how to use our new phones.
Rich Facko7 years ago
I've been with Axion for several years now. The phone service is great. More importantly, the customer service is excellent. They always go above and beyond to provide my business with service and support that is not so common today.
Roger Hayek6 years ago
Axion provides great voip service and excellent customer support. Pricing is competitive and they're readily available to expansion to more users, and changes in the call routing.
Matthew Russell6 years ago
We have had Axion VoIP phones in our office for a good year now. So far everything has been great. The line is always clear and the sound is great.
Stop Letting The Phone Run Your Practice.
Cloud calling, business texting, and automated reminders on one platform—backed by real human support.
Need answers now? (855) 982-9466
Talk To Us
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From the Blog
Calls, team chat, and fax on one cloud communications platform, with texting through Axion Engage.