Texting From Your Business Number
With Axion Engage, the client engagement module, your team texts customers from your business number—two-way conversations, automated reminders, and follow-ups, all inside your Axion account.
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Why Text Through Axion?
Customers expect to text a business the way they text everyone else. Engage keeps those conversations inside Axion, next to your calls, fax, and reporting—one platform, one login, no separate texting app to keep in sync.
Two-Way Conversations
Customers reply, your team answers, and the thread stays in one place.
Texts Set Up To Reach Customers
Axion handles 10DLC registration on our side, so your texts are set up for delivery.
Part Of Your Axion Account
Engage runs inside your Axion account on an SMS-enabled number, and it’s quoted line by line with the rest of your account.
Integrations That Do Real Work
We don’t sell on a count of logos. Every connection below does a job inside a working day.
Salesforce logs calls, voicemails, and messages automatically against your records. Google and Microsoft 365 keep calendars and contacts in sync. For veterinary practices, AVImark and Otto bring client and appointment details onto the screen when a call comes in—Otto is an Axion partner, and the integration is a joint one. Kennel Connection runs its client texting on Axion’s SMS infrastructure. Need a connection that isn’t listed? Our team will scope it with you and quote it up front.
What Businesses Use Engage For
Appointment Reminders
Automated text and email reminders before each visit.
Confirmation Requests
Ask customers to confirm their appointment, and see who responded in the dashboard.
Follow-Ups
Post-visit follow-ups and reminders on dates you set.
Customer Questions
Answer questions by text from your business number.
Engagement Dashboard
See message activity in one dashboard and export it to CSV.
Automation That Works For You
Set reminders, confirmations, and follow-ups to run on their own, so your team isn’t sending the same message by hand every day.
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Let’s Talk About Your Setup
Tell us how your team communicates today and we’ll set up a call to talk it through. You’ll get an itemized quote—every seat, module, and fee in writing.
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Calls, team chat, and fax on one cloud communications platform, with texting through Axion Engage.