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A customer reading an appointment reminder on her phone at home

Reminders And Follow-Ups That Send Themselves

Axion Engage sends appointment reminders, confirmation requests, and follow-ups by text and email on the schedule you set, from inside your Axion account. Set a rule once, and it runs without someone remembering to send it.

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A calm front desk greeting an arriving patient

Why Run Reminders And Texting Inside Axion?

Axion Engage reads the Salesforce and Google data already connected to your Axion account and does the reminding, so the front desk isn’t working through a call list between phone calls. Everything stays inside Axion, next to your calls, fax, and reporting—one platform, one login, no second vendor.

Set It Once

Choose who gets the message, when it goes out, and whether it goes by text, email, or both. Axion Engage handles the sending from then on.

Text And Email

Texts go out from your business number. Emails go out on the same schedule. Use one channel or both.

Two-Way By Text

Customers reply, your team answers, and the conversation stays in your Axion account.

Integrations That Do Real Work

We don’t sell on a count of logos. Every connection below does a job inside a working day.

SalesforceGoogle

Axion Engage reads the Salesforce and Google data connected to your Axion account. Need another source? Our team will scope it with you and quote it up front.

What Axion Engage Sends For You

Appointment Reminders

Text and email reminders before each visit, timed the way you choose.

Confirmation Requests

Ask customers to confirm, and see who responded in the dashboard.

Post-Visit Follow-Ups

Follow-ups and reminders on the dates you set after a visit.

You Decide Who, When, And How

Delivery Windows

Messages go out only inside the hours and days you set.

Filters

Choose which customers a rule applies to, using the details in your connected data.

Auto-Enrollment

Rules apply to new customers as they appear in your connected data, with no list to maintain.

Unsubscribe Link

Add an unsubscribe link to any message, so customers control what they receive.

HIPAA Compliant

Axion Engage is HIPAA compliant, like every Axion service.

See What Went Out And Who Answered

The Axion Engage dashboard shows the texts and emails sent and the responses that came back. Filter by period and export the log to CSV.

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The Axion Engage dashboard

An Optional Module You Choose, Quoted Up Front

Axion Engage runs on an active Axion account with a connected Salesforce or Google account. Texting also needs an SMS-enabled number, and Axion handles 10DLC registration on our side so your texts are set up for delivery. Axion Engage is quoted line by line in the first conversation, in writing, so you know what it adds before you decide.

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A practice owner and an Axion rep reviewing a written quote

Let’s Talk About Your Setup

Tell us how your team communicates today and we’ll set up a call to talk it through. You’ll get an itemized quote—every seat, module, and fee in writing.

An Axion support specialist with a headset at her laptop: real human support, answered in 7 seconds on average

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